Professional History
Elevation Volleyball Club
Head Coach
April 2021 - Present
Manage and coach teams of up to 12 high school and middle school athletes, provide individual feedback
Delegate duties for volunteer assistant coach, provide guidance for coaching and interacting with youth
Evaluate individual players to assess skill level and develop plans for practice and matches
Plan practices dependant on team skill level and determine match rotations to create higher chances of success
AppleOne (Robinhood)
Account Servicing Contractor
August 2020 - March 2021
Served as a customer relations specialist to ensure client satisfaction
Collaborated with client services team to meet daily application goals, leading to higher rates of new investor acquisition
Consistently worked with clients to resolve any questions or concerns within a timely, positive manner
Utilized team Salesforce channel in email communications with customers
Communicated with managers and team members in Slack channels, participated in weekly Google Meet video chats to discuss team status, goals, and accomplishments
Mesa Juniors Volleyball Club
Head & Assistant Coach
November 2015 - February 2021
Coached teams of high school and middle school athletes in practices and tournaments
Created weekly practice plans to improve team and individual skills based on age group and skill level
Coached teams in state-wide tournaments including a 16s team in Las Vegas national qualifier
Rocky Mountain Health Plans
Communications Specialist
December 2019 - August 2020
Write and edit copy for email, social media, and blog
Organize documents from past advertising campaigns
Work with marketing team members to plan and accomplish goals
The Maverick Store
Textbook Associate & Cashier
June 2016 - December 2019
Organizing and stocking merchandise and textbooks
Count and balance cash register
Customer support in-store and by phone
Assisting with annual store inventory
Public Relations Club
Content Creator & Event Planner
August 2019 - December 2019
Worked with campus clubs to create social media content for individual club social media accounts
Organization and planning of Media Day for spring 2020
EUREKA! McConnell Science Museum
Marketing Intern
May 2019 - October 2019
Attend and photograph annual fundraising event
Photograph, record, and assemble videos for social media accounts
Advertising events and children's camps
Communicate with members through e-blast system
Represent museum at community events